HATOCH Direct vs. Amazon
Why order directly from HATOCH?
Sure, you can also find us on Amazon. But ordering directly from us offers you some tangible advantages – here's an honest comparison.
| Point | HATOCH Direct | Amazon |
|---|---|---|
| Price | Usually cheaper, as calculated without Amazon fees | Higher price base due to platform fees |
| Individual Discount | Negotiable directly with us for larger quantities or special requests | Fixed prices, not negotiable |
| Customer Service | AI support 24/7 for quick answers, personal availability during business hours | No direct line to the manufacturer |
| Consultation | Individual answers regarding application & product selection | Only general product info |
| Content Bonus & Referral Bonus | Yes – discount for photos, videos & recommendations | Not available |
| Returns & Complaints | Resolved directly and personally with us | Standard Amazon process |
| Availability | Directly from our warehouse | Depends on Amazon stock |
Available 24/7
Our AI-powered customer service answers your questions day and night – quickly and precisely. During our business hours, you can also reach us personally if things get more complex.
Individual Discounts
Whether it's larger quantities for your business or a special request – just contact us directly. With us, an individual discount is negotiable; that's not possible on Amazon.
Note: Prices may differ due to temporary Amazon promotions. The information reflects our regular pricing.